AI-enhanced Shopping Experience

Change the way you sell.
Not by adding features. But by removing friction.
Your customers don’t want to think. They want one clear path to the best solution - fast.
AI-enhanced shopping experience delivers exactly that:
✅ Doubles your conversion
✅ Boosts AOV through smart upsell
✅ Surfaces what your buyers actually want
✅ And builds a competitive edge rooted in customer understanding - not just tech

Simple text chatbots don’t work

You need a multimodal sales agent - designed for how people actually buy.

  • 95% of the experience should happen via tapping, visuals, or voice - not typing

  • Voice commands, microtools, product previews, guided flows - seamlessly embedded into your purchase process

  • Use text only where it adds value - or makes the experience faster

Price? Between €20–70k for a full system - tailored to your business.

Who AI-SX is for

  • Premium e-commerce teams

  • Businesses selling configurable or complex products

    (furniture, luxury, automotive, tech)
  • Product leaders and digital directors

Traditional sales vs Agent-enhanced sales

E-commerce Standard Journey

  • User must know what they want
  • Same static flow for everyone
  • Filters and checkboxes
  • Limited upsell
  • Doubt & decision fatigue

AI-enhanced Shopping Experience

  • User just describes their goal
  • Personalized flow, tone & recommendations
  • Natural interaction: visual, voice, tapping
  • Smart, contextual suggestions
  • One clear best-fit recommendation

Why AI-SX matters

Business first:

  • Sell solutions, not just products

    Agents guide users to the best-fit option based on their intent - not a filter list.
  • Boost conversion and upsell

    Smart prompts increase average order value, drive bundles, and reduce drop-offs.
  • See what you're missing

    Discover hidden user intents and needs you’re not addressing - yet.

UX that accelerates decisions:

  • Reduce hesitation

    Visual confirmations, previews, and natural exploration build trust.
  • Shorten decision time

    Agents simplify complexity with defaults, suggestions, and real-time logic.
  • Visualize the solution early

    Use 3D configurators, AI-supported editors, or embedded previews to show the outcome upfront.

Modalities = The building blocks of the ultimate shopping experience

Every experience we build uses a custom mix of modalities - precisely mapped to your users’ needs, product logic, and buying context.

  • Personalization at Scale

    Voice

    natural control, perfect for mobile or hands-free
  • Reduced Buyer Hesitation

    Text

    layered control, refinement, and fallback
  • Streamlined Decision-Making

    Microtools

    interactive elements that help users compare, visualize, or validate decisions
  • Workflows

    from 3D configurators to AI-assisted editors, tailored to your product

We don’t just talk about multimodality. We build it - fast.

What decision-makers ask us

What do our clients say

Introduction of a 3D Configurator, transfer to a new e-commerce platform, and other planned changes we did, increased our conversion rate by approx. 100%. We achieved the goals set at the beginning of the cooperation, we’re very satisfied with the results. [...] They advised us how to efficiently move into a direction we were aiming at - becoming the most digital furniture retailer in Europe. They helped us efficiently reach our goals, on time, and according to the plan. It’s also simply a pleasure to work with them.

Marcel Faymonville

How We Work

Step 1

Discovery & Strategy

Step 2

Design & Prototype

Step 3

Integration & Launch

Step 4

Optimization & Learning

Ready to transform your shopping experience?

Let’s turn your e-commerce into an intelligent, adaptive showroom - where AI doesn’t replace humans, but helps them think less, buy more, and come back.

Take the next step in shopping innovation